This test will simply check your Internet speed. See (Step 2) to test your VOIP speed.

• VOIP/WebRTC is very sensitive to packetloss and latency
• Visit www.packetlosstest.com (opens in a new tab)
• Scroll down, and choose "720p H264 WebRTC stream" under "Or Select a Preset Approximation". This will adequately test your CPU, browser, and internet connection.
• If you see 0% packet loss, your connection is good. If you see any packet loss please follow the recommendations below:
• To run a test that more closely simulates WebRTC use Packet Size 1,500, Frequency 50 Pings/Second, Duration 120 Seconds, Acceptable Delay: 150 Milliseconds. Use longer durations, such as 600 seconds to simulate 10 minutes, to account for changing Internet speeds and CPU load.

• Click www.gcping.com and send the results of this website (screenshot) to your VOIP provider. Advanced VOIP providers on Google are sometimes able to move their WebRTC servers to a location nearest you (may be at an additional cost).

• Consider upgrading to a superior Internet Service Provider such as Hurriance Electric, Cogent, NTT, or CoreSite - ANY2 Internet Peering Exchange. You can also click here and drill down on these peering points to find an ISP in your area that has backbone to quality VOIP providers in the USA.
• Use an Intel i7 processor with 16GB of RAM, or a Mac M1 with 16GB of RAM or better.
• Ensure each computer has a minimum of 30 Mbps download and 10 Mbps upload speed. Although VOIP requires less, this speed is recommended for business users who need to run multiple applications while maintaining a reliable VOIP connection.
• Always use an Ethernet Connection (disable WIFI).
• Use a wired headset for better audio quality.
• Regularly clear browser cache and monitor programs for heavy memory/CPU/disk usage.
• Disable unnecessary browser extensions.
• Install a plugin to prevent your VOIP browser tabs from sleeping
• Configure QOS on your firewall and disable non-work websites (YouTube, etc)
• Monitor and optimize your Firewall traffic (blocking unnesseary websites) and make sure routes are priortized to your Internet VOIP Service Provider